Privacy Policy

At Whatsappio, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our services.

1. Information We Collect

We may collect the following types of information when you interact with our platform:

Personal Information

• Name, email address, phone number
• Company name, designation
• Billing and payment details (for subscription-based services)

Account & Communication Data

• Login credentials and authentication tokens
• Support queries, chat history, or feedback messages

Campaign & Messaging Data

• WhatsApp numbers and messages sent or received through our system
• Templates, automation workflows, response logs

Device & Usage Data

• IP address, browser type, OS, device ID
• Pages visited, actions taken, and session duration

2. How We Use Your Information

We use the data we collect to:

• Set up and manage your account
• Facilitate WhatsApp campaign creation and delivery
• Provide customer support
• Improve our services and enhance user experience
• Send system notifications and product updates
• Comply with legal obligations

3. WhatsApp API Integration

Whatsappio is built on top of the official WhatsApp Business API. We do not access your personal WhatsApp chats. We only manage data related to your WhatsApp Business communications initiated via our platform.

4. Data Sharing & Third Parties

We do not sell your personal information. We may share limited data with:

• Service Providers: For cloud hosting, analytics, and payment processing
• WhatsApp (Meta): To process and deliver messages as per API integration
• Authorities: If legally required for compliance or law enforcement purposes

All third parties are required to follow strict data privacy obligations.

5. Data Security

We implement strong technical and organizational security measures, including:

• Encrypted data storage and transfer (SSL/TLS)
• Access control and multi-factor authentication
• Secure data backups and role-based permissions

Despite our best efforts, no platform can guarantee 100% security. Please use strong passwords and avoid sharing your credentials.

6. Data Retention

We retain your data as long as your account is active or as needed to fulfill the purposes outlined in this policy. You may request deletion of your data by contacting us at privacy@whatsappio.com.

7. Cookies & Tracking Technologies

We use cookies and similar technologies for session management, performance analytics, and improving user experience. You can manage or disable cookies through your browser settings.

8. Your Rights

You have the right to:

• Access your data
• Correct or update your data
• Request deletion
• Object to data processing
• Withdraw consent

To exercise these rights, contact us at privacy@whatsappio.com.

9. Children’s Privacy

Whatsappio is not intended for individuals under the age of 16. We do not knowingly collect data from children.

10. International Data Transfers

If you access Whatsappio from outside the country where our servers are located, your information may be transferred across borders, in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this policy, contact:

Whatsappio Privacy Officer

Email: privacy@whatsappio.com

Website: [www.whatsappio.com]